To run Templafy directly from Microsoft Office applications such as Word or PowerPoint, you need to have a local installation of Templafy. To check this, open Word and check if there is a Templafy tab with your company name on. For more details, watch the video:
If you don't have the Templafy Tab or the ribbon, the Templafy App is not installed locally on your machine. If you think it should be, contact your local administrator.