If you have just installed the TemplafyUpdater and then opens Word / PowerPoint and the add-ins is not there (your Company tab is not visible) this can be due following reasons:
- MS Office programs are opened too quickly after the TemplafyUpdater is started.
- TemplafyUpdater has been installed without the parameters.
Office programs opened to quickly
It takes approximately 30-60 seconds to for the TemplafyUpdater to get the add-ins files and distribute these on the PC. If targeted MS Office programs are opened before the update is complete, then the add-ins will not be there.
You can always check if the update is complete by moving the cursor to the Templafy icon.
You must wait until you see this message
Just close the Office program and re-open it, then the add-in will appear
Updater installed without parameters
You check this by right clicking on the Templafy icon in the system tray. If the parameters are not installed, you'll see this menu
Un-install the TemplafyUpdater and install this again with the parameters.
For more info about this click here