You are currently offline

This message is displayed if the Templafy add-in, e.g in Word, does not get a connection through to the web application. 

It will appear if: 

a) You are running an add-in version below 5.3.0.430.

b) You have the correct add-in version (later than the one mentioned above), but have the Offline feature disabled.

Even if you're well connected to the Internet, you may receive this message if:

• MS Office is not allowing the add-ins to connect to the internet.
• Local proxy settings are not allowing application access to the internet.