About this article
This article explains how to initiate an update to a User Profile with information coming from company data. There's two ways, this update can complete:
- By clicking the synchronization link (described below)
- By an admin enabling automatic updates to a field, which happens without having to click the synchronization link (This option will lock the field for the end-user)
What does update profile information from company data mean?
If the button:
Update profile information from company data appear in your edit user profile option, it means an Admin has configured that some fields in the user profile form will be populated with information coming from Active Directory claims.
How to initiate an update to User Profile with information from company data?
- Go to
Manage User Profilesin the ellipsis menu (from WebApp or add-in)
- Select a User Profile
- Click on the synchronization link button to the right of:
Update profile information from company data
- When synchronization is complete, fields will be populated, if such data is available from the AD claims mapped: