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How to update User Profile with information from company data?

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This article explains how to initiate an update to a User Profile with information coming from company data. There's two ways, this update can complete:

  • By clicking the synchronization link (described below)
  • By an admin enabling automatic updates to a field, which happens without having to click the synchronization link (This option will lock the field for the end-user)

 

What does update profile information from company data mean?

If the button: UpdateFromCompanyDataBUTTON.png Update profile information from company data appear in your edit user profile option, it means an Admin has configured that some fields in the user profile form will be populated with information coming from Active Directory claims. 

 

 
  •  Please note, that the locking of user profile fields when auto updating from AD claims is only effective for the primary user profile only, and not additional user profiles created

 

How to initiate an update to User Profile with information from company data?

  1. Go to Manage User Profiles in the ellipsis menu (from WebApp or add-in)
  2. Select a User Profile
  3. Click on the synchronization link button to the right of:
    Update profile information from company data

    UpdateFromCompanyDataClick.png


  4. When synchronization is complete, fields will be populated, if such data is available from the AD claims mapped:

    UpdateFromCompanyData.png

  5. Click Save

 

 
  • If an Admin has enabled the option to auto-update information from AD Claims, then the field will be marked with green status Updated automatically - already before you've clicking the synchronization link. This field is locked for editing from the end-user. 

 

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