About this article
This article will explain the error message:
The template has a very big number
of content-elements and is not supported and limitations for this.
The error message
If an admin is trying to upload a template in the Admin Center, that exceeds the number of content-elements we support, the below error message will be displayed:
A template with a large amount of XML may cause performance implications, which is why we have set a limit and cannot support templates exceeding this limit.
This is most often happening on PowerPoint presentations containing a lot of shapes that can be edited by the end-user (world maps for example). In this case, we recommend:
- The shapes do not need to be edited by the end-user: replace the content-elements (shapes) with a picture. You can do so by copying the group of shapes and pasting it as a picture.
- The shapes do require to be edited by the end-user: split the presentation into several smaller ones so it fits into the maximum allowed number of content-elements.