Content-elements error and limitations

About this article

This article will explain the error message: The template has a very big number of content-elements and is not supported and limitations for this. 

Prerequisites  

The error message

If an admin is trying to upload a template in the Admin Center, that exceeds the number of content-elements we support, the below error message will be displayed:

Limitation

A template with a large amount of XML may cause performance implications, which is why we have set a limit and cannot support templates exceeding this limit. 

This is most often happening on PowerPoint presentations containing a lot of shapes that can be edited by the end-user (world maps for example). In this case, we recommend: 

• The shapes do not need to be edited by the end-user: replace the content-elements (shapes) with a picture. You can do so by copying the group of shapes and pasting it as a picture. 
• The shapes do require to be edited by the end-user: split the presentation into several smaller ones so it fits into the maximum allowed number of content-elements.

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