How to setup signatures for internal and external audiences?

About this article

This article will explain how to setup different signatures based on audience type (internal/external). A signature part rule can be applied to either internal audiences, external, or both. 

Prerequisites

How to add/remove Internal Recipient domains

1. Navigate to the Email Signatures section
2. Click on the More Options ellipsis menu in the top right corner
3. Click on Settings
4. Go down to Internal Recipient Domains
5. To add a domain click the box and type the domain you would like to add, hit enter then save
6. To remove a domain click the x next to the domain you would like to remove then hit save

How to configure audience in your new signature part rule

1. Navigate to the Email Signatures section.
2. Click either: Signatures /Tag lines / Bottom campaigns / Disclaimers
   
   
   
   
3. Click on the blue Create button
   
   
   
   
4. Enter information in the pop-up
   
   
   
   
5. From the Target Audience dropdown, you can choose whether this email signature part applies to:
   
   • All messages
   • Internal messages only
   • External messages only

How to configure audience in your existing signature part rule

1. Navigate to Email Signatures section
2. Select your existing signature part
3. In the pane on the right hand side select edit under the Configuration section
   
   
   
   
4. From the Target Audience dropdown, you can choose whether this email signature part applies to:
   
   • All messages
   • Internal messages only
   • External messages only

How to view configured audience in your existing signature part rule

You can view your configured audience directly from the main page of your existing signature part. The last tab in the signature list will show the audience that it is configured for.

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