Technical FAQ
Technical information and IT guides
General Information
- Introduction to Templafy Platform
- How to check for(and install) .NET Framework 4.7.2+
- Templafy Tech Brief
- Accessibility in Templafy
- Shared responsibility using Templafy
- Compatibility between Templafy Desktop Host, Templafy Desktop Client and VSTO add-in versions
Submit a support request
- How to sign up as a user on the Templafy Knowledge Base
- How to submit a support ticket to Templafy Support
- How to submit a maintenance request to Templafy Support
Templafy Desktop
See all articles and sectionsLibrary
See all 1 articlesVSTO add-ins
See all articles and sectionsWeb add-ins
See all articles and sectionsWebView 2
- How to repair Webview2 Runtime
- How to check for(and install) WebView2
- WebView2 fails to load in Office Add-ins, with different monitor scaling settings
Authentication
See all articles and sectionsTemplafy version and log files
See all 2 articlesSecurity Trust Center Updates
- Use of Apache Commons Text and Text4Shell Vulnerability
- Security incident management and how to report an incident
- Use of Log4j2 and Log4Shell Vulnerability
- Use of Spring Framework and Spring4Shell vulnerability
- "Follina" Microsoft Word vulnerability and Templafy
Email Signature
- Email Signature
- Email Signature Add-ins
- Email Signature Server - general implementation
- Email Signature Server - Client hosted
- Email Signature Server - Templafy hosted
- Email Signature for Google Workspace
Integrations
See all articles and sectionsProductivity & Corporate Terminology
See all 2 articlesQuestions & answers
- Is it possible to limit specific content to some users only?
- Can I use my existing company templates with Templafy?
- Does Templafy use other underlying services / vendors?
- Is there a limit to how many users Templafy can manage?