Technical FAQ
Technical information and IT guides
General Information
- How to check for(and install) .NET Framework 4.7.2+
- Introduction to Templafy Platform
- Templafy Tech Brief
- Compatibility between Templafy Desktop Host, Templafy Desktop Client and VSTO add-in versions
- Templafy glossary
- Tech cheat sheet - most frequently asked questions from client IT
Templafy Desktop
See all articles and sectionsVSTO Add-ins
- Templafy add-ins for Microsoft Office (Templafy Desktop)
- Pre-requisites Templafy Add-Ins for Templafy One
- Templafy offline
- Steps to restore Quick Access Toolbar
Web Add-ins
See all articles and sectionsWebView 2
- How to check for(and install) WebView2
- WebView2 fails to load in Office Add-ins, with different monitor scaling settings
Authentication
See all articles and sectionsSoftware upgrades
See all 2 articlesBackup & restore
- How to use backup/restore functionality
- Scheduled backups on Templafy tenants
- Best practices for maintaining production and UAT Templafy tenants
Templafy version and log files
See all 2 articlesEmail Signature
See all articles and sectionsIntegrations
- DAM integration
- Salesforce integration
- SharePoint & O365
- Teams integration
- CRM integration
- Templafy API
- OpenAsset integration
Questions & answers
- How do customers connect to their own data?
- Do I need to install Templafy?
- How to sign up as a user on Templafy support site
- Is the Templafy web application multi-threaded?
- Is it possible to limit specific content to some users only?
- Can I use my existing company templates with Templafy?