Technical FAQ
Technical information and IT guides
General Information
- How to check for(and install) .NET Framework 4.7.2+
- Introduction to Templafy Platform
- Templafy Tech Brief
- Compatibility between Templafy Desktop Host, Templafy Desktop Client and VSTO add-in versions
- Templafy glossary
- Tech cheat sheet - most frequently asked questions from client IT
Templafy Desktop
See all articles and sectionsVSTO add-ins
- Offline templates (Hive)
- Templafy add-ins for Microsoft Office (Templafy Desktop)
- Pre-requisites Templafy Add-Ins for Templafy One
- Templafy offline
- Steps to restore Quick Access Toolbar
Web add-ins
See all articles and sectionsWebView 2
- How to check for(and install) WebView2
- WebView2 fails to load in Office Add-ins, with different monitor scaling settings
Authentication
See all articles and sectionsTemplafy version and log files
See all 2 articlesSecurity Trust Center Updates
- Use of Log4j2 and Log4Shell Vulnerability
- Use of Spring Framework and Spring4Shell vulnerability
- "Follina" Microsoft Word vulnerability and Templafy
Email Signature
- Email Signature
- Email Signature Add-ins
- Email Signature Server - general information
- Email Signature Server - Client hosted
- Email Signature Server - Templafy hosted
- Email Signature for Google Workspace
Integrations
- DAM integration
- Salesforce integration
- SharePoint & O365
- CRM integration
- Templafy API
- Custom Content Connector
- OpenAsset integration
Software upgrades (Templafy One)
See all 2 articlesBackup & restore (Templafy One)
- How to use backup/restore functionality
- Scheduled backups on Templafy tenants
- Best practices for maintaining production and UAT Templafy tenants
Questions & answers
- How do customers connect to their own data?
- Do I need to install Templafy?
- How to sign up as a user on Templafy support site
- Is the Templafy web application multi-threaded?
- Is it possible to limit specific content to some users only?
- Can I use my existing company templates with Templafy?