Troubleshooting & FAQs
Templafy guides for Technical Teams
Getting Started for technical teams
- Tech Cheat Sheet - Most Frequently Asked Questions from Customer IT
- Introduction to Templafy Platform
- Templafy Tech Brief
- Templafy glossary
- UI difference between Templafy One and Templafy Hive
- How does Templafy work with AI
Authentication & User Management
See all articles and sectionsTemplafy Desktop
See all articles and sectionsVSTO add-ins
See all articles and sectionsTemplafy version and log files
See all 2 articlesWeb add-ins
See all articles and sectionsLibrary
- Which Library buttons can be accessed from the ribbon on PC, Mac, and Office Online?
- How to configure the Templafy Library Taskpane in Google Docs, and Slides
- Author of document and comments are removed on document save
- Troubleshooting: Validation errors when uploading a document in the Admin Center
- Troubleshooting: Uploading Files from Google Workspace to Templafy
- Content-elements error and limitations
Dynamics
- Dynamics - general information
- Smart fields
- Response form
- Functions, conditions, and operators
- Template settings and properties
Email Signature
- Email Signature - general information
- Email Signature Add-ins
- Email Signature Server - general information
- Email Signature Server - Templafy Hosted
- Email Signature Server - Client Hosted
- Email Signature for Google Workspace
Integrations
See all articles and sectionsProductivity and Corporate Terminology
See all 2 articlesTemplafy Support
- How to sign up as a user on the Templafy Knowledge Base
- How to submit a support ticket to Templafy Support
- How to submit a maintenance request to Templafy Support
- Support channel changes - FAQ
Security Trust Center Updates
- Use of Leaky Vessels vulnerability
- Security incident management and how to report an incident
- Use of Apache Commons Text and Text4Shell Vulnerability
- Use of Log4j2 and Log4Shell Vulnerability
- Use of Spring Framework and Spring4Shell vulnerability
- "Follina" Microsoft Word vulnerability and Templafy