FAQ

User profile

• Unable to choose your department / office?

Access / Login issues

• Why is Templafy showing a white task pane in Office?
• Why is Templafy not appearing in MS Office programs?
• Error: "Browser version is not supported"

Use related issues

• Where are my missing icons?
• Can't find the content you're looking for?
• Why can't I select my department/office?
• Why is the logo inserted not the latest version?
• Why is the wrong logo inserted in Word / PowerPoint?
• The uploaded template is transformation enabled, but the existing one is not