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Templafy Desktop Seamless SSO Retry Mechanism

Updated

This article explains the resilience mechanism introduced in Templafy Desktop's SSO login flow.

  Prerequisites

  • Templafy Desktop Client 3.3.0 or above.
  • Templafy Desktop Host 2.0 or above.

A default retry mechanism within Templafy Desktop will make 5 authentication retry attempts with 2 minutes intervals. This is to ensure that seamless SSO doesn't fail sporadically or fail due to Templafy Desktop initiating the login flow before a secure connection could be established if a network infrastructure component has also been established (VPN, DNS proxies,etc.).

The number of retry attempts (defaults to 5) and the interval between retry attempts (defaults to 2 minutes) can be configured under [HKEY_CURRENT_USER\SOFTWARE\Templafy\Desktop]by creating the following string values:

  • AuthenticationFailureRetryAttempts - the number of retry attempts.
  • AuthenticationFailureRetryInterval - the number of minutes between retry attempts.

  Note

  • Only natural numbers are supported. If incorrect values are specified, the default value will be used.
  • We do not recommend setting the values above the default, as it would increase the general amount of time of the sign-in process.
  • The retry mechanism also affects the update of packages, as updating Templafy requires the user to be logged in.

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