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Working with Multiple Templafy Tenants​

Updated

This article explains how to access multiple Templafy tenants as a user.

  Prerequisites

  • Access to multiple Templafy tenants.

Overview

  • One user, with the same email address, can be added to multiple tenants.
  • If the tenants use email authentication or invites, the credentials (passwords) will not be synced across the tenants and will remain independent from one another.

  Note

  • Authentication methods are not synced between different tenants.
  • A user can only be authenticated via one method per tenant, however different authentication methods can be used on different tenants.

Switching Between Tenants in the Web App​

In order to switch between tenants in the Web App, the user will first need to logout. Once the user logs back in, they will be presented with the UI to choose between the tenants they have access to. 

Switching Between Tenants in the Add-ins

  • Templafy Desktop​​ (VSTO Add-ins) - Accessing different tenants requires uninstalling and reinstalling of the correct MSI​.
  • Web Add-ins - Accessing different tenants requires deployment of separate manifest files.​

Related to

tenant tenant access multiple tenants
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