About this article
Before performing some maintenance tasks, or if there is an issue preventing e-mail delivery, the mail flow to the Email Signature Server cluster may need to be temporarily disabled.
You are encouraged to review the Microsoft Service Health for any reported incidents for your subscription that involve Exchange Online. These incidents may involve impact to mail flow and delivery not necessarily related to the Templafy Email Signature Server.
Disable the mail flow rule in the Exchange Admin center
- Go to
https://portal.office.comor go directly to
Show Alland click
Exchangein the Admin centers
Mail Flowunder the dashboard and click
- Check the
templafy email signaturesrule and click
Edit. It should be the first rule in the list.
Note: The rule may have a different name than shown here
- Toggle the Enabled/Disabled toggle to disable the rule
Edit rule conditions
Saveto save the changes