About this article
Before performing some maintenance tasks, or if there is an issue preventing e-mail delivery, the mail flow to the Email Signature Server cluster may need to be temporarily disabled.
You are encouraged to review the Microsoft Service Health for any reported incidents for your subscription that involve Exchange Online. These incidents may involve impact to mail flow and delivery not necessarily related to the Templafy Email Signature Server.
Disable the mail flow rule in the Exchange Admin center
- Go to
https://portal.office.comor go directly to
- Click Admin
- Click Exchange in the Admin centers
- Click mail flow under the dashboard
- Un-check the
templafy email signaturesrule. It should be the first rule in the list.
Note: The rule may have a different name than shown here