How is Templafy Hive different from Templafy One?
Templafy Hive is based on modularity from a software architecture perspective and offers enhanced flexibility for software development. The user interface has also been redesigned to bring user-centricity to the forefront of the user experience. For more information, refer to this article.
What's the purpose of an upgrade to Hive?
Templafy is focusing all its development efforts on our current platform called Hive. We want to ensure you are receiving the latest updates and product offerings by being on our Hive platform.
Do we need to make the upgrade to Hive?
While we don’t yet have a date for when we will be sunsetting the Templafy One platform, it will happen eventually. Our recommendation is to make the move to Hive as soon as possible, so you don’t have to worry about the Templafy One deadline and can start taking advantage of Hive’s new features.
What is the user impact of a Hive upgrade?
From the end-user perspective, the impact is minimal. Users will have to fill out their User Profile, but that’s the only action they’ll need to take. Once on Hive, users will notice some UI changes – those are outlined here.
Templafy Admins will experience the majority of the differences within Hive’s brand-new Admin Center. Training materials will be provided as part of the Hive upgrade, so all Admins will be fully enabled on the new platform ahead of the switch.
Templafy Admins will experience the majority of the differences within Hive’s brand-new Admin Center. Training materials will be provided as part of the Hive upgrade, so all Admins will be fully enabled on the new platform ahead of the switch.
What does the onboarding look like for users newly on Hive?
Walk through the Templafy Hive onboarding here!
Will users be affected during the migration of templates?
Not at all! Users will keep utilizing Templafy as they currently do today until we trigger the transition to Hive.
Is there a way to test Hive after the Templates have been migrated?
Yes, you can test the Hive content by using the below registry key.
[HKEY_CURRENT_USER\SOFTWARE\Templafy]
Url = https://YOURTENANTID.hive.templafy.com
Is the Hive installer similar to our current version, installed by an MSI?
Yes! In fact, we will upgrade to Hive without deploying a new .msi. We will trigger the switch to Hive via a DNS redirect (see the next question for more details on this).
How does the DNS switch work?
The DNS switch will be triggered by your Hive Upgrade Manager. It will update the DNS so that [yourtenantname].templafy.com no longer points to your current Templafy One tenant, but your new Hive environment.
Is it possible to roll-out Hive as an Integrated App?
Yes, we can provide xml manifests for you to test with if you’d like.
Can we have admin training?
We will provide you with training materials and references, including access to Templafy Academy – Templafy's new self-service learning platform with Admin-dedicated tracks.
How do the users gain access to Hive?
Who do we reach out to if we have issues with the rollout or going live?
We will notify our Support team when you go live so you have a higher priority when you submit a ticket.
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