For users of New Outlook and Templafy Email Signature Web Add-ins, there may be occasions where signatures on reply or forward emails are inserted at the bottom of the message thread. This article explains the cause and solution (workarounds).
Cause
The signature insertion problem is caused by an issue in Office.js and has been reported by Templafy engineers to Microsoft here: Set Signature not working properly - Forward · Issue #5538 · OfficeDev/office-js.
Solution
Microsoft has acknowledged the issue above and is currently rolling out a fix. Templafy has no control over this release, and we have no timeline as to when the updates will reach all production environments.
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