If a slide contains unsupported PowerPoint elements, Document Agent cannot use it during presentation generation. The validation report identifies the reason so you can update the template.
This article provides a comprehensive overview of errors that can occur when using Document Agent, with explanations of their meaning and potential solutions.
Prerequisites
|
Before you begin
All of the issues below are resolved using the same workflow in the AI Agents section:
- Select the checkbox next to the slide marked 'Incompatible'.
- Select 'Download slide'.
- Open the slide in PowerPoint
- Make the required changes described below.
- Save the PowerPoint slide.
- Select the
...icon > Replace. - Upload slide to replace it.
Incompatible slide errors
This error indicates that the slide contains an embedded PowerPoint object that Document Agent does not support.
- Embedded files
- Unsupported chart types
- 3D models
- PowerPoint Zoom
- Microsoft Forms
Solution: Remove the unsupported object from the slide.
Solution: If the slide contains ClipArt, remove it.
- Open the Slide Master.
- Select the picture placeholder.
- Change the placeholder from Fit to Fill.
- Save the template.
This error indicates that the slide contains a SmartArt object. Document Agent cannot edit SmartArt.
Solution: Replace the SmartArt with standard PowerPoint shapes and text boxes.
This error indicates that the slide does not contain any editable PowerPoint objects. This commonly occurs when all visible content comes from the Slide Master and the slide itself contains no editable shapes.
Solution: Add at least one editable PowerPoint object to the slide, such as:
- A text box
- A shape
- An image placeholder
Once the slide contains editable objects, Document Agent can use it.
Comments
Article is closed for comments.