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Users (Manage All Users)

This article explains the Users tab within the Users section of the Admin center.

  Prerequisites

Functionality

  1. Search for users on the parameters first name, last name, or e-mail address.
  2. Filter the view by Activity - the last time a user authenticated to the tenant.
    • Last seen is the date of the last time the user triggered an authentication flow. The authentication flow can be triggered in the Web application, the Web or VSTO add-ins, or by Templafy Desktop.
  3. Filter the view by Role - user, admin, or owner.
  4. Filter the view by Source- user created/updated via SCIM or not.
  5. View the total number of users.
  6. Download the User list as a CSV file.
    • Complete list of the users containing the data points: 

      • UserId
      • User name
      • User email
      • User creation date
      • User last seen date
      • User role (user, admin, or owner)
      • User type (internal, invited, or partner)
  7. Download the User Profile data as a CSV file
    • Complete list of users' primary User Profiles containing the data points: 

      • UserProfileId
      • UserId
      • Each User Profile field will have its own column with the current value from the primary User Profile.
      • IsValid will provide an indication if the User Profile is considered complete.
        • IsValid = 0: at least one required form field doesn't contain a value.
        • IsValid = 1: all required form fields contain a value.

  Note

  • Only tenant owners can download the User list and User profile data.
  • Additional User Profiles will not be shown in the User profile data CSV.

User Information

By selecting a user, the side pane will show you more specific information about the user:

  • Email
  • Created
  • First seen
  • Last seen
  • User Role

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User Claims and Groups

For customers utilizing SSO, the claims and groups received for a specific user can be displayed in the Admin Center.

  1. Select the user.
  2. In the ellipsis menu select View Claims.
  3. Navigate between Claims and External Groups.

  Note

  • Only tenant owners can view claims and groups.
  • Claims are synced from Active Directory upon user logging in to Templafy
    • Claims are updated upon renewal of the Refresh Token, which is valid based on the session duration of the tenant.
  • If SCIM is in place, the creation and subsequent updates to claims will happen once the IdP sends the update.

Edit Rights

  1. Select or hover over the user.
  2. Click on Edit access in the side pane or from the ellipsis menu.
  3. Select the desired role from the drop-down menu.
  4. In order to grant a user access to edit a Library, toggle Access to selected libraries and determine which spaces the user should have access to.
  5. Click Save.

Once a new admin/owner is assigned to a tenant, that user will receive an automated email notification of their updated access rights.

  Note

  • Only tenant owners can assign rights.
  • Assigning access rights will take up to 5 minutes to be reflected.
  • Space owners can also be assigned in the Spaces section of the Admin Center. Any changes made in either of these places will be reflected in the other.

Delete Users

One-by-one

  1. Select or hover over the user.
  2. Click on the three dots icon.
  3. Click on Delete.
  4. Click on Confirm in the pop-up window.

Bulk deletion

  1. Select individual users or utilize filters and select the check box at the top left of the view.
  2. Click Delete in the top right of the view.
    • Choose Delete selected to delete the current users selected.
    • Choose Delete all to delete all users that fall within the filter parameters.
  3. Click on Confirm in the pop-up window.

  Note

  • Only tenant owners can delete users.
  • It is not possible to delete your own user.
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