Articles in this section

Overview of email signature generation - donut charts

The donut charts within the Overview of email signature generation table provide insights into how many users have up to date signatures, and reasons why they may be without them.

  Prerequisites

  • Admin/owner access to the Templafy tenant.
  • At least one of the Email Signature module enabled.

 

  Note

The date displayed at the bottom represents the last email signature synchronization.

Total users

The 'Total users' chart shows the total number of users on the tenant (including partners) along with the percentage of users With signature and Without or outdated signature.

  Note

  • Without signature: The previous signature generation was not successful, and no signature was generated for the end-user. The end-user will have no signature as there is no previous signature that can be used.
  • Outdated signature: The previous signature generation was successful, and a signature was generated for the end-user at some point in time. The previous (and potentially outdated) signature will be kept until the failing signature part is fixed and the signature generation is successful again.

Users 'without or outdated' signatures

The second chart, Users 'without or outdated' signatures, provides the reason why users aren’t getting signatures:

  • End-user profile incomplete
  • Admin configuration required
  • Temporary errors

Update Logic

  • End-user profile incomplete - automatically updates once the user completes their User Profile.
  • Admin configuration required & Temporary errors - requires a synchronization to update.

 

edit admin_role
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.