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How to configure email signature parts for internal and external recipients

This article explains how to setup different signatures based on recipients (internal/external).

  Prerequisites

  • Admin/owner access to the Templafy tenant.
  • At least one of the Email Signature modules enabled.

How to Add/Remove Internal Recipient Domains

  1. Navigate to the Email signatures section of the Admin Center.
  2. Click on the More options ellipsis menu in the top right corner.
  3. Click on Settings.
  4. Find Insert internal recipient domains under the Domains section.
    • To add a domain, click the box and type the domain you would like to add, hit enter and click Save.
    • To remove a domain, click the x next to the domain you would like to remove, then hit Save.

  Note

Any domains not added will be considered external.

How to Configure Recipients on a Signature Part

  1. Navigate to the Email signatures section of the Admin Center.
  2. Click either: Tag lines / Signatures / Campaigns / Disclaimers.
  3. Select your existing signature part, or click on the Create button.
  4. Enter information in the designer under Recipients, or under the dropdown on the Details tab:
    • All recipients.
    • External recipients only.
    • Internal recipients only.

How to View Configured Recipients in your Signature Part

You can view your configured audience directly from the main page of your existing signature part. The last tab in the signature list will show the audience that it is configured for:

  Note

  • If the email includes both external and internal recipients, it will default to the external signature.
  • Internal Recipient Domains setting will not be displayed if Google Workspace has been selected as the provider.
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